Stranded at Dublin after a cancellation? Whittling away the hours at Cork Airport after a hefty delay? You could be entitled to compensation – and that’s why I’ve put together a handy overview as your rights as an air passenger. Super handy tips for any traveller, explorer or holidaymaker!
Have you ever been affected by delays or cancellations at an airport? Or are you worried about this happening you? Well fear no more! I’ve put together some great tips on how you get compensation for delayed flights.
Can I claim compensation if I am affected by a strike?
This depends on whether the airline is legally obliged to provide compensation if the flight is affected due to reasons beyond their control e.g volcanic eruption, a strike, extreme weather.
Depending on who is striking you may be able to claim up to €600 in compensation from your airline.
Example policies of airlines:
You may be eligible to claim monetary compensation if your flight was delayed more than 3 hours on arrival or cancelled within 14 days of departure. If the delay or cancellation was unexpected and therefore outside of our control (extraordinary circumstances) no monetary compensation is due under EU Regulation 261/2004.
Delays of more than 3 hours = they provide you with refreshment vouchers
If you’re delayed overnight they’ll find a hotel for you and provide transfers and make sure your meals are covered
If your flight is cancelled we’ll get you onto the next available flight or if you’d prefer we’ll give you a full refund
When the delay is their fault they’ll also pay you EC261 compensation to cover additional expenses such as car parking or ongoing travel. If the cause is beyond their control then you won’t be entitled to this additional compensation but you should check with your travel insurer to confirm they will cover these costs.
TUI Major changes to your holiday for which they will pay compensation unless the change is for reasons beyond their control If the delay or cancellation was unexpected and therefore outside of our control (extraordinary circumstances) no monetary compensation is due under EU Regulation 261/2004.
What steps do I take to claim compensation for delayed flights?
Use an adjudicator or regulator to take the claim further: If the airline rejects your claim don’t worry you can take it further through a regulator or an adjudicator.
Take the claim to court: If the airline still reject your claim or you are unhappy with the outcome of your claim then you can take them to court. The court may refuse claims if they date back more than 6 years in England, Northern Ireland and Wales (five years in Scotland) so be sure to keep this in mind.
Will my travel insurance cover any additional costs?
In some cases the airline may reject your claim for compensation for delayed flights, in which case your insurer may be able to help! Check the terms and conditions of your policy to see what situations it will cover. You may also receive payment to cover hotel costs or alternative transport you require; the airlines should provide this by law, however, as previously stated.
I hope you found this article useful. If you have any other tips on how to get compensation for delayed flights, please leave a comment.
If you like what you've seen on this page so far, why not check out our shiny new podcast. Holidayguru's Gurucast is our newest way to inspire and interact with you beautiful people. Here you can learn about new and exciting places, pick up some great tips on how to save on your travels and also listen to interviews with some of the world's most influential personalities. Happy listening! :)